We are sorry to hear that your shipment has not arrived with you yet.
Don't worry, all our shipments and returns are insured, we will make sure you get your order right away.
if you have not already done this, please check the delivered on or before date for your order. This can be found on the order confirmation or shipping confirmation emails. This is just to make sure your delivery is definatly late.
If there is no email please check your spam or promotions folder as sometimes our emails go in those folders and not your main inbox.
If you think there is a problem with your delivery please contact us so we can help you with this.