Payment & Vouchers

How can I pay for my order

We take payments and refund directly in USD $ You will not be charged any exchange fees or pay any bank charges. Payments and refunds will be exactly for the amount you see on the website. There is no duty to pay for any of our US deliveries.  If you like, you can change the currency to ...
Read More

Help with a Voucher or Gift Card

Voucher and Gift Card codes can be added on the page called "My Bag". You can get to this page anytime by clicking on the bag symbol on the top right hand of the page. You cannot add codes after this page so make sure you add them at the start before you go through checkout. Add Voucher codes ...
Read More

Do I pay import duty or sales tax?

There is no duty to pay for any of our US deliveries.  We take payments and refund directly in USD $ You will not be charged any exchange fees or pay any bank charges. Payments and refunds will be exactly for the amount you see on the website. If your order is being delivered to another ...
Read More

I received an error message when I placed my order

We are really sorry your order has not gone smoothly, please contact us so we can fix this for you. Please send us: - The name you made your order under - Any order or payment reference numbers you have - What payment method you used for your order - What date you made your order - The err ...
Read More

What is the free 2 day express shipping code?

We want to make it easy to live a vegan lifestyle. Use code MAKEAPOSITIVECHOICE for free 2 day express shipping to the US. Just type the code into the box labelled "Add your voucher" on the My Bag page. You can get to this page anytime by clicking on the bag symbol on the top right hand ...
Read More

Give us a call toll free

888-829-8246
0044 7376 382679