Returns & Exchanges

What is your returns policy?

We want to make it easy to try SUSTAINABLE // ETHICAL // VEGAN FASHION We provide free returns & exchanges for 365 days to the US and most other countries. You can try out our vegan purses, vegan sneakers or vegan dress shoes and send back anything that is not right for a refund or ex ...
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Have you received my return?

We want to encourage people to live a vegan lifestyle and vegan shoes. We try to make it easy to shop on our online vegan store with easy returns and exchanges. Returns from the US can take up to 7 working days to be delivered and processed at our New Jersey sorting centre though usually it is ...
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How do I make a return?

We want to make veganism easy. Visit our Returns Information page and follow simple instructions to make a return back to us. Click here to see our Returns information page
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I need a new returns form

Please visit our order returns page to download new form. Once you have completed the form please include inside your return parcel. Please make sure to include your name, order number and what you would like us to do with your return so we know who has returned the order and what to do with it.
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Can I return more than one order in the same parcel?

You can return as many vegan shoes, vegan boots and vegan bags as you like in your return parcel using your USPS return label. You can include more than one order in the same parcel but make sure you include the correct returns forms in each parcel so we know who is returning the order and what ...
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